Based on Complaint By a Dana Air Passenger on his facebook wall,Osita Chidoka Minister of Aviation ordered an investigation after Which he Posted This..
“All, I posted the complaint by simon because I want full transparency on issues affecting passengers. Since he posted it online I had no choice but to handle it online to assure passengers and ensure transparency. Please find below a summary report of preliminary investigation by NCAA. I will keep you all posted as we have m...ore information.
“All, I posted the complaint by simon because I want full transparency on issues affecting passengers. Since he posted it online I had no choice but to handle it online to assure passengers and ensure transparency. Please find below a summary report of preliminary investigation by NCAA. I will keep you all posted as we have m...ore information.
SUBJECT:DANA AIRLINES INVESTIGATION REPORT
This Investigation was triggered by a complaint by Mr. Simon Ateba received via the social media and forwarded to the Authority. The Director of Operations and Training ordered immediate investigation to establish what transpired.
OPERATIONS INSPECTORS:
1. Lawal AbdulKadiri - CSI
2. Augustine Eboigbe – GOI
3. Ayo Jimoh - GOI
DANA FLIGHT CREW OF FLIGHT 357:
1. Terry Harvey – Captain
2. Kowander George – First Officer
3. Jatto Iyabo – SCCM
4. Adejoh Uferi – CC2
5. Chigbufue Augusta – CC3
6. Amazu Ifeoma – CC4
PEOPLE INTERVIEWED:
1. DANA Operations Management Team members available
2. DANA Capt. Terry Harvey (PIC of Flight 357 of 05/12/2014)
OBSERVATIONS AND FINDINGS:
1. The Flight Number was 357 Lagos to Abuja
2. The Complainant – Mr. Simon Ateba, was on board DANA Flight 357 (Seat 14E) Lagos to Abuja on Friday, 5th December 2014 as per attached Passenger Manifest
3. The flight was schedule to depart in the afternoon at 1530 local time but departed on time at 1529 local time
4. Weather report (METAR & TAF) and Low Level Significant Weather Chart attached indicated Thunder Storm and Cumulonimbus clouds activities along the route.
5. The PIC interviewed confirmed there was cloud activities enroute but he could not confirm if the passengers were briefed during the turbulent period but he confirmed there was briefing when they got out of the weather
6. The PIC confirmed that the cabin temperature on ground during boarding was hot due to outside temperature that was reporting 32 degree Celsius but it normalized after take-off.
7. Head of Ground Operations confirmed that the complainant was called immediately they got the report.
CONCLUSION:
After deep evaluation of the flight documents and interview with the PIC, the following were established:
1. That the cabin was hot on ground during boarding
2. That there was significant weather activities TS and Turbulence along the route all the way to Bida, during the flight.
3. That the reported weather activities were enough to cause bumpy ride for the larger duration of the flight
RECOMMENDATIONS:
Based on the observations, findings and conclusions above, it will be pertinent as a matter of reassuring the passenger of their safety for the Pilot In Command to brief passengers when experiencing turbulence during flight.
Sir, attached are the Passengers Manifest, Voyage Report, Tech Log, Flight Release, Flight Report TAF and Meta.
Submitted for your information.”..
This Investigation was triggered by a complaint by Mr. Simon Ateba received via the social media and forwarded to the Authority. The Director of Operations and Training ordered immediate investigation to establish what transpired.
OPERATIONS INSPECTORS:
1. Lawal AbdulKadiri - CSI
2. Augustine Eboigbe – GOI
3. Ayo Jimoh - GOI
DANA FLIGHT CREW OF FLIGHT 357:
1. Terry Harvey – Captain
2. Kowander George – First Officer
3. Jatto Iyabo – SCCM
4. Adejoh Uferi – CC2
5. Chigbufue Augusta – CC3
6. Amazu Ifeoma – CC4
PEOPLE INTERVIEWED:
1. DANA Operations Management Team members available
2. DANA Capt. Terry Harvey (PIC of Flight 357 of 05/12/2014)
OBSERVATIONS AND FINDINGS:
1. The Flight Number was 357 Lagos to Abuja
2. The Complainant – Mr. Simon Ateba, was on board DANA Flight 357 (Seat 14E) Lagos to Abuja on Friday, 5th December 2014 as per attached Passenger Manifest
3. The flight was schedule to depart in the afternoon at 1530 local time but departed on time at 1529 local time
4. Weather report (METAR & TAF) and Low Level Significant Weather Chart attached indicated Thunder Storm and Cumulonimbus clouds activities along the route.
5. The PIC interviewed confirmed there was cloud activities enroute but he could not confirm if the passengers were briefed during the turbulent period but he confirmed there was briefing when they got out of the weather
6. The PIC confirmed that the cabin temperature on ground during boarding was hot due to outside temperature that was reporting 32 degree Celsius but it normalized after take-off.
7. Head of Ground Operations confirmed that the complainant was called immediately they got the report.
CONCLUSION:
After deep evaluation of the flight documents and interview with the PIC, the following were established:
1. That the cabin was hot on ground during boarding
2. That there was significant weather activities TS and Turbulence along the route all the way to Bida, during the flight.
3. That the reported weather activities were enough to cause bumpy ride for the larger duration of the flight
RECOMMENDATIONS:
Based on the observations, findings and conclusions above, it will be pertinent as a matter of reassuring the passenger of their safety for the Pilot In Command to brief passengers when experiencing turbulence during flight.
Sir, attached are the Passengers Manifest, Voyage Report, Tech Log, Flight Release, Flight Report TAF and Meta.
Submitted for your information.”..
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Na wash!!! Big big talk... All nah lie...
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